Personalized Stainless Steel Beverage Mugs
Whether it’s a winter day or any day of the year…Personalize this 12 oz. stainless steel mug with whatever vision moves your mind body and soul. Enjoy your most favorite beverages such as a hot hazelnut blended coffee, lattes, hot cocoa with whipped cream, caramel frappe, or herbal teas. This well insulated BPA free mug will keep your drinks hot or cold for 10+hours. No need to reheat or re-ice your beverages. You just have time to relax and enjoy it. So whether at home, work, or sitting next to a camp fire, treat yourself to something special and delicious.
WHAT HAPPENS NEXT?
Once your order has been placed and paid for you will receive your receipt and order number via the email you provided at the time of ordering.
YOUR IMAGES/PHOTOS
Next, go to the chat icon on the websites homepage and click on it. Now click on the symbol that resembles a paper clip and attach your photos there that you want added to your order. Lastly send me another chat message letting me know your order number and number of photos you’ve attached. And that’s it. Your order is now ready for processing and your design will be created. You can also send a message regarding your images in the contact us section with any other requests or details as well.
SHIPPING INFORMATION
Your order will be shipped at a flat rate to ensure that the handling, packaging, and postage are all considered for a standard delivery of 5-7 business days. Due to different weather conditions in certain areas shipping and delivery may tend to take a little longer.
RETURNS AND REFUNDS POLICY
RETURNS AND REFUND POLICY
All products sold by Caring Hearts & Hands 327 are custom-made and personalized specifically for each customer.
Because our items are custom created, all sales are final and we do not accept returns, exchanges, or cancellations once production has begun.
If your item arrives defective, or contains an error made during production, please contact us within 14 days of delivery. We may request photographs of the item and packaging to assist with the review process.
If a claim is approved and the product is determined to be defective, or produced incorrectly, we will work with you and provide an appropriate replacement or other suitable resolution.
Please carefully review all names, dates, photographs, colors, and personalization details before placing your order, as customer-approved customization errors cannot be refunded or exchanged.
ALL SALES ARE FINAL POLICY
ALL SALES ARE FINAL POLICY
All products sold by Caring Hearts & Hands 327 are custom-made and personalized. As a result, all sales are final.
Returns, exchanges, or refunds are not available for:
• Personalized items
• Custom photo products
• Memorial products
• Custom tumblers and drinkware
• Custom apparel
• Custom party and event items
• Customer-approved design, spelling, or photo errorsOnly products determined to contain a manufacturing defect, or a production error may be eligible for review.
AFTER YOUR ORDER IS COMPLETED
Once your design is completed, you will be sent a draft copy of your design for approval. If no changes are requested your order will be fully processed and completed. Once your order has been shipped you will receive your tracking # where you can follow your package until it says delivered.
Thanks so much for supporting my small business and enjoy your new personalized mug.
MUG/TUMBLER CARE
*You can hand wash or place your mug in the dishwasher.
*The stainless-steel mug is NOT microwave safe.
*Do not use anything abrasive on the surface or scrub as this will cause scratches.
**Please handle with care because your mug is handmade with lots of love...
Thank you and please ENJOY!!